Legal
Terms of Service
Effective and last updated: August 10, 2026
1. Service and agreement
These Terms govern access to Humainum, a software platform operated by Innoqa LLC. By creating an account or using Humainum, you agree to these Terms and confirm that you are authorized to act for the organization whose workspace you manage.
2. Accounts and security
You must provide accurate account information, keep credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account and for assigning appropriate workspace permissions.
3. Connected services
Humainum can connect to third-party services such as Instagram, cloud providers, source-control systems, messaging channels, and AI providers. You authorize Humainum to access and process only the data needed to perform the actions you request. Third-party services remain subject to their own terms and policies, and you may disconnect an integration at any time.
4. Customer content and permissions
You retain ownership of content and data you submit. You grant Innoqa LLC a limited right to host, process, transmit, and display that content solely to operate, secure, and improve the service. You must have all rights and permissions necessary for the content, contacts, accounts, and data you connect to Humainum.
5. AI-generated output
AI features may produce incomplete or inaccurate output. You are responsible for reviewing important responses, campaigns, code, publications, appointments, and automated actions before relying on them. Humainum must not be used as a substitute for professional legal, medical, financial, or security advice.
6. Acceptable use
You may not use Humainum to violate law or third-party rights, send unlawful or deceptive communications, distribute malware, bypass access controls, scrape services without authorization, expose secrets, or interfere with platform availability. We may restrict abusive or unsafe activity.
7. Plans, credits, and payment
Paid features, usage credits, limits, renewal terms, and prices are shown before purchase. Usage-based credits may be consumed by AI, messaging, publishing, automation, or other metered operations. Except where required by law, consumed credits are not refundable.
8. Availability and changes
We work to keep Humainum available and secure but do not guarantee uninterrupted operation. Features may change as integrations, laws, and third-party APIs evolve. We may suspend a feature when necessary for security, legal compliance, maintenance, or protection of users.
9. Termination and data deletion
You may stop using Humainum or disconnect integrations at any time. We may suspend or terminate access for material violation of these Terms. Data is retained and deleted as described in our Privacy Policy and applicable legal obligations.
10. Disclaimers and liability
Humainum is provided on an “as available” basis to the extent permitted by law. Innoqa LLC is not liable for indirect, incidental, special, consequential, or lost-profit damages, or for failures caused by third-party platforms. Any mandatory liability that cannot be excluded remains unaffected.
11. Contact and updates
We may update these Terms when the service or applicable requirements change. Material updates will be communicated through the service or an appropriate contact channel. Questions about these Terms can be submitted through inno.qa.
Contact
Innoqa LLC operates Humainum. Contact us through inno.qa. See our Privacy Policy for information about data processing and deletion requests.